Good Looking Studio General Terms and Conditions of Cooperation
GENERAL TERMS AND CONDITIONS FOR COOPERATION AND THE ENTRY INTO CONTRACTS FOR THE CREATION AND DISPLAY OF A MURAL
For complete transparency and a smooth working relationship, we encourage you to check out the general terms and conditions before placing an order.
1. Business Day – any day of the week, except Saturdays, Sundays, and public holidays that are statutory days off in Poland; 2. Display – the presentation of an Advertisement on an Advertising Medium; 3. GLS or the Contractor – Good Looking Studio Szufladowicz Leśniewski Ruszkowski Klepacki Limited Partnership with its registered office in Warsaw (address: Al. Niepodległości 138/12, 02-554 Warsaw), entered in the Register of Entrepreneurs of the National Court Register maintained by the District Court for the Capital City of Warsaw in Warsaw, 13th Commercial Division of the National Court Register, under KRS number 649156, REGON 141645414, NIP 9522059942; 4. Advertising Campaign – the entirety of promotional activities comprising the creation of the Mural and any Additional Services; 5. Client – the entity or person placing an order with GLS for the Advertising Campaign; 6. Making-of Materials – photographs or video recordings documenting the process of creating the Mural; 7. Mural – a large-format wall painting on a facade or other durable surfaces, created in accordance with the Graphic Design; 8. Advertising medium – the surface specified in the Agreement, including a building facade, wall, or other structure on which the Mural is created and displayed, constituting an integral part of the Advertising Campaign; 9. General Terms and Conditions – these General Terms and Conditions for contracts regarding the implementation of Advertising Campaigns; 10. Reservation Period – the period calculated from the date the Contractor confirms the order and sends the preliminary campaign terms, during which the Contractor maintains the date reserved for the Client for the Mural’s completion and the Parties have time to sign the Execution Agreement; 11. Graphic Design – the final, Client-approved artistic visualization that specifies in detail the appearance and placement of the Mural’s elements within the Advertising Campaign; it may be provided by the Client or, if agreed upon by the Parties, prepared by GLS; 12. Parties – GLS and the Client; 13. Agreement or Order – a document governing the terms and conditions of a specific Advertising Campaign. It is prepared using the Contractor’s template and requires the signatures of both the Client and the Contractor; it primarily specifies the value of the Advertising Campaign, the types of advertising media, and the billing period; 14. Additional Services – services provided by GLS under terms individually agreed upon with the Client, concerning, for example, the creation of photographic documentation or video recordings documenting the process of executing the Mural or the preparation of the Mural’s Graphic Design; 15. Request for Proposal – a request sent to GLS by the Client, specifying the details of the planned advertising campaign and including a request for a quote. The Request for Proposal should include at least the following information: the Client’s details, the name of the advertised product or industry, the planned duration of the campaign, a preliminary concept, and other relevant parameters. The Request for Proposal does not constitute a commitment to enter into a Contract.
1. These General Terms and Conditions set forth the rules governing the cooperation between the Contractor and the Client with respect to the Advertising Campaign carried out pursuant to a separate Agreement entered into between the Parties. 2. The Client sends a Request for Proposal to GLS via email (hello@goodlooking.pl), by phone (+48 733 444 552), or through other available means of communication. 3. Upon receipt of the inquiry, GLS sends a preliminary offer of the Campaign terms to the specified email address. GLS provisionally reserves the Mural execution date for the Client. The Reservation Period is 5 business days from the date the preliminary offer of the Campaign terms is sent. 4. The final terms of the Campaign will be confirmed by both Parties in the Agreement. The Parties are obligated to enter into the Agreement within 5 calendar days from the start of the Reservation Period, unless the Parties mutually agree on a different date for signing the Agreement. 5. The Client is obligated to submit the signed Agreement by the deadline set by GLS. 6. Failure to provide the signed Agreement may result in a delay in the start of the Campaign, including, in particular, a delay in the start of the display of the Customer’s advertisements. 7. The Customer may enter into a framework agreement with GLS, which entitles the Customer to place individual orders via email from the email address specified in the Agreement.
1. The Contractor hereby declares that, in the event the Agreement for the Campaign is concluded, it will take all necessary steps to obtain the required approvals and permits, and that it will file all legally required notifications regarding the placement of the Mural and its display. The foregoing also applies to any modifications to the Murals agreed upon by the Parties (including elements mounted on the Murals). 2. As part of the Campaign’s implementation, the Contractor is responsible for: keeping the Murals clean (including, in particular: keeping them free of scratches, graffiti, drawings, and other such defacements), ensuring the integrity of the Murals, i.e., not making any modifications to the Murals without prior agreement with the Client, keeping the Murals free from factors that could hinder the viewing of their content or evoke negative associations among the audience; provided that the Contractor is not responsible for the actual condition of the Mural’s surroundings, including trees, shrubs, elements of urban infrastructure, advertisements, and other elements beyond the Contractor’s control that may hinder viewing of the Mural’s content. 3. In order to fulfill the obligations set forth in the preceding paragraphs, the Contractor shall be required to continuously monitor the Mural. Defects may also be reported by the Client to the email address hello@goodlooking.pl. 4. In the event of a situation inconsistent with Section 3.2 above, the Contractor undertakes to restore compliance with the Agreement within 48 hours of noticing or receiving a report of the defect. Meeting the deadline for rectifying the defect shall be deemed proper fulfillment of the obligation specified in Section 3.2 above. 5. The mural will be executed in accordance with the graphic design provided by the Client or GLS. The Client undertakes to deliver the Graphic Design within the timeframe and in the format specified by the Contractor. If the Graphic Design is provided by the Client, the Client is obligated to deliver it to GLS no later than 21 days prior to the start date of work as specified in the Agreement. 6. The Parties hereby agree that the Order completion date is contingent upon the Client’s timely delivery of all documents, materials, and information necessary for the Order’s fulfillment. In the event of a delay in the delivery of the aforementioned materials by the Client, the Contractor cannot guarantee the timely completion of the Order and shall not be liable for failure to meet the completion deadline. In such a case, the Order completion deadline shall be extended accordingly, taking into account the Contractor’s workload and the schedule for the execution of the Contractor’s other orders. 7. Within 10 business days of the completion of work related to the execution of the Mural, the Contractor undertakes to provide the Client with photographic documentation of the Mural, proving its completion, via email. The photographic documentation shall include at least 8 digital photos.
1. Subject to Sections 4.3–4.4 of the General Terms and Conditions, if the display of the Mural is not commenced or is interrupted due to the Contractor’s fault, the display period of the Mural shall be extended by the number of days during which the Contractor’s aforementioned breaches occurred, without the Contractor being entitled to additional compensation. If, as a result of a decision by the Client or the Contractor, the display of the Mural is not extended, the Contractor’s remuneration for the display of the Mural shall be reduced by 1/30 for each day the Contractor’s breach persists. If the Agreement specifies multiple Murals, the provisions of this section apply exclusively to the part concerning the Mural for which the display has not begun or has been interrupted. For the avoidance of doubt, the remuneration is calculated with respect to that Mural, not all Murals covered by the Agreement. 2. If the Contractor fails to obtain the consents required for the placement of the Mural, the Client shall have the right to terminate the Agreement. If the Agreement specifies several Murals, the Client shall have the right to partial termination, applying exclusively to the Mural for which the Contractor has not obtained the consents within the timeframe specified above. 3. The Contractor shall not be liable for any interruptions, delays, or disruptions in the execution and maintenance of the Mural’s display resulting from: weather conditions, such as rain, snow, strong winds, storms, frost, heat, or other unforeseeable atmospheric phenomena that prevent the full or partial execution of the Campaign due to health and safety conditions or technical requirements; administrative decisions that the Contractor could not have foreseen despite exercising the utmost care; the occurrence of force majeure preventing the full or partial implementation of the Campaign (e.g., natural disasters, war, states of emergency, traffic accidents, strikes or protests, construction disasters, closures, or restrictions on access to specific areas). 4. In the cases specified in Section 4.3 above, the display period shall not be extended, and the duration of the display shall be shortened or interrupted accordingly, without the Client having any right to claim compensation. The Contractor shall notify the Client via email of the occurrence and cessation of the obstacle within 1 day. The Contractor shall not be liable for any extension of the performance deadlines specified in the Agreement or for any shortening of the Mural’s display period. 5. The Contractor may entrust the performance of the Agreement, in whole or in part, to a third party; however, the Contractor shall be liable for the acts and omissions of such third party as if they were its own acts and omissions.
1. If the Agreement also covers the preparation of “Making of” Materials for use by the Client in press releases and on social media, the Contractor agrees to deliver them to the Client by the deadline agreed upon by the Parties, in accordance with the specifications agreed upon by the Parties. By providing the “Making of” Materials, the Contractor confirms that it has obtained written consent from its employees or collaborators (the Mural’s creators) for the free-of-charge and indefinite use of their likeness in audiovisual and photographic materials documenting the process of creating the Mural. 2. The use of the likenesses of employees or collaborators shall take place exclusively for the purpose of documenting the creation of the Mural and promoting the work itself, including on the website, on social media, and in advertising and presentation materials. 3. The Contractor also has the right to use the “Making of” Materials in their portfolio, on their website, and in promotional materials for the purpose of self-promotion.
1. The Client agrees to pay the fee for the Advertising Campaign in the amount and by the date specified in the Agreement. 2. The Parties may agree that the Client will make an advance payment toward the fee. In such a case, the amount and due date of the advance payment will be specified by the Parties in the Agreement. 3. VAT at the applicable rate shall be added to the Contractor’s fee. The Contractor shall issue invoices and send them to the Client at the email address specified in the Agreement. Payment for invoices shall be made by bank transfer to the account indicated on the document and within the specified time limit. 4. The date of payment of the Fee shall be the date on which the funds are credited to the GLS account. 5. Subject to Section 6.7, the remuneration referred to in Section 6.1 of these General Terms and Conditions above covers all work and costs incurred by GLS in order to perform the Agreement, in particular the cost of tools and materials necessary to create the Mural and its removal after the exhibition ends, as well as the transfer of copyrights to the works created under the Agreement, in all fields of exploitation specified in the Agreement. 6. The Client agrees to pay statutory interest for each day of delay if payment for the Advertisement is not made by the specified deadline. 7. Any additional fees, taxes, or public-law charges imposed in connection with the performance of the subject matter of the Agreement or a given Order shall be borne in full by the Client. 8. In the event that the costs referred to in Section 6.7 above arise, the Client agrees to pay them directly to the competent authority or to reimburse the Contractor for the expenses incurred in this regard within 14 (fourteen) days from the date of delivery by the Contractor of an invoice covering the amount of the expenses incurred, together with documents confirming the incurrence of such costs (e.g., decision, invoice, payment confirmation). 9. In the event of a delay by the Client in payment of the Remuneration exceeding 14 days, the Contractor shall be entitled to the following: refusal to accept another order from the Client, to suspend the implementation of subsequent stages of the Advertising Campaign (including subsequent Expositions) until the overdue Remuneration is paid, following an unsuccessful demand for payment of the overdue Remuneration, the Contractor has the right to terminate the Agreement without the Client being entitled to claim compensation or a contractual penalty in this regard. 10. Notwithstanding the rights referred to in Section 6.9 above, the Contractor shall be entitled to demand payment of a contractual penalty from the Client in accordance with the terms set forth in Section 10.2 of the General Terms and Conditions.
1. By submitting the Graphic Design, the Client confirms that they hold all rights, including economic copyrights, to the submitted materials and are authorized to use them. 2. Other specific terms governing the transfer of economic copyrights or the granting of a license for the Graphic Design and the Mural will be set forth in the Agreement. 3. All other copyrights to the Mural, including moral rights, remain with the Contractor, unless the Agreement provides otherwise. 4. The creator of the Graphic Design on which the Mural is based has the right to include in their portfolio, on their website, on social media, and in other promotional materials information stating that they are the author of the Mural’s Graphic Design, and to use photographs and visual materials depicting the completed Mural for this purpose. The Contractor is also entitled to identify the Client as its client.
1. Good Looking Studio and the Customer agree to maintain confidentiality regarding information concerning the terms of the Agreement and its conclusion, the performance of the Agreement, and any other information obtained by the Parties in connection with the performance of the Agreement. The confidentiality obligation expires three years after the date of conclusion of the Agreement. 2. The confidentiality obligation does not apply to: - information that is publicly available, unless it became publicly available as a result of a Party’s breach of the obligation set forth in this section; - the disclosure of information that a Party is required to disclose pursuant to mandatory provisions of law, court rulings, or administrative decisions; - disclosure of information for the purposes of legal proceedings to enforce the rights specified in the Agreement; - disclosure of information to representatives, members of a Party’s management or supervisory body, its employees and associates, advisors, investors, auditors, or lawyers who are bound by the relevant Party to maintain confidentiality in accordance with the terms set forth in the General Terms and Conditions, and for whose breach the Party in question shall be liable as for its own breach; - disclosure of information with the prior written consent of the other Party.
1. Good Looking Studio is the controller of the personal data provided by the Customer in connection with the conclusion of the Agreement and Good Looking Studio’s execution of the Advertising Campaign on Advertising Media. Good Looking Studio may be contacted regarding matters related to personal data via email at hello@goodlooking.pl or at the Contractor’s registered office address. 2. When concluding Agreements and conducting advertising campaigns, Good Looking Studio collects and processes personal data in the manner described in the Privacy Policy (document available here: The Privacy Policy governs, among other things, the scope, purposes, and legal basis for data processing, and informs data subjects of their rights and the rules governing the disclosure of their data to third parties.
Privacy Policy1. The parties may terminate the Agreement in accordance with the terms set forth below. 2. The Contractor has the right to terminate the Agreement with immediate effect if the Client, for reasons attributable to the Client: 1. is more than 14 days late in making a due payment, despite a prior written demand for payment in accordance with Section 6.9.3 of the General Terms and Conditions. 2. fails to provide the necessary materials or Graphic Design within a timeframe that prevents the Contractor from commencing work, in accordance with Section 3.6 of the General Terms and Conditions. 3. The Client has the right to terminate the Agreement with immediate effect if the Contractor, for reasons attributable to the Contractor: 1. has failed to obtain the necessary consents and permits required for the installation of the Mural, thereby preventing its execution, in accordance with Section 3.1 of the General Terms and Conditions 2. has failed to commence work within 21 days of the date specified in the schedule, despite a written request to commence work sent by the Client. 4. A notice of withdrawal from the Agreement must be in writing to be valid. The Parties may exercise the right to withdraw from the Agreement or to withdraw partially from the Agreement within 7 days of becoming aware of the circumstances justifying the withdrawal, but no later than 60 days from the date of completion of the Mural. 5. In the event of withdrawal from the Agreement by the Client for reasons not attributable to the Contractor, the Client shall be obligated to pay the Contractor a contractual penalty calculated according to the following rules: 1. If the Client withdraws from the Agreement between 120 and 91 days prior to the Campaign start date, the Client shall be obligated to pay the Contractor a contractual penalty equal to 30% of the Campaign value; 2. If the Client withdraws from the Order Agreement between 90 and 61 days prior to the Campaign start date, the Client shall be obligated to pay the Contractor a contractual penalty equal to 50% of the Campaign value; 3. If the Client withdraws from the Order Agreement within 60 days or less prior to the Campaign start date, the Client shall be obligated to pay the Contractor a contractual penalty equal to 100% of the Campaign value. 6. In the case of group orders for multiple locations, the Client is entitled to withdraw from the Order to the extent of up to 30% of the exposure. If the Client withdraws from the Order for reasons not attributable to the Contractor, to the extent exceeding the aforementioned exposure limit, the Client shall be obligated to pay a contractual penalty to the Contractor in the amount of 100% of the Campaign’s value. 7. Payment of the above contractual penalties shall be made on the basis of an invoice received by the Client within 30 days of receipt. The date of payment shall be the date the funds are credited to the Contractor’s bank account. The Contractor may seek damages in excess of the amount of the contractual penalty. 8. In the event of termination of the Agreement for reasons beyond the control of either Party, the Contractor shall be entitled to remuneration in an amount proportional to the work actually performed and the costs incurred and documented.
1. By signing the Agreement, the Customer declares that they have read these General Terms and Conditions, acknowledge them, and fully accept them. 2. The Contractor reserves the right to make changes to the General Terms and Conditions. The updated terms will be available at www.goodlooking.pl. Information regarding the changes will be sent to the Customer via email. The Customer has the right to terminate the Agreement within 14 days of receiving such information if they do not accept the new General Terms and Conditions 3. The General Terms and Conditions and the Agreement entered into by the Parties are governed by Polish law. Any disputes arising from or related to their content shall be resolved by the courts having jurisdiction over the Contractor’s registered office. 4. Any amendments to the Agreement must be made in writing or in an electronic form equivalent to writing (using qualified electronic signatures) to be valid. 5. In the event of any conflict between these General Terms and Conditions and the Agreement, the provisions of the Agreement shall prevail. 6. These General Terms and Conditions shall enter into force on November 20, 2025.